Member Services Co-ordinator

Truro, Cornwall
£15,500 to £23,000
08 Jun 2017
22 Jun 2017
Contract Type
Full Time

Cornish Mutual has an exciting and challenging opportunity to join our Operations Support Team as a Member Services Coordinator.

Working within our Member Services Centre in Truro, you will be part of a busy team with diverse skills and experience. Operations Support is a fast paced area to work, requiring quick and innovative thinking on a daily basis.

We have wide ranging responsibilities including:  

  • Managing our contact centre resource and shift planning
  • Managing data to generate information for our service centre leaders
  • Providing administration support

To be part of our team you will:

  • Be a confident decision maker, face to face and over the telephone
  • Be flexible and resilient to fast-changing requirements
  • Be technically savvy
  • Have great rapport-building and organisational skills
  • Enjoy rising to a challenge
  • LOVE being around people!

This is a full time position (35 hour week) and you may be required to work occasional Saturdays. Starting salary is in the range of £15,500 to £23,000 per annum and the position includes a defined contribution to the pension scheme and access to the company’s private medical insurance scheme (after a qualifying period).


We are rated ‘Outstanding’ by Best Companies to work for.


So, if you’re looking for a new challenge, recognise yourself in the description above and would like to join us, please visit our website to download an application form, and apply by sending a copy of this, together with your CV and covering letter, to

Closing date:    Friday 16 June