Member Services Co-ordinator

Location
Truro, Cornwall
Salary
£15,500 to £23,000
Posted
08 Jun 2017
Expires
22 Jun 2017
Ref
MSCTru
Contract Type
Permanent
Hours
Full Time

Cornish Mutual has an exciting and challenging opportunity to join our Operations Support Team as a Member Services Coordinator.

Working within our Member Services Centre in Truro, you will be part of a busy team with diverse skills and experience. Operations Support is a fast paced area to work, requiring quick and innovative thinking on a daily basis.

We have wide ranging responsibilities including:  

  • Managing our contact centre resource and shift planning
  • Managing data to generate information for our service centre leaders
  • Providing administration support

To be part of our team you will:

  • Be a confident decision maker, face to face and over the telephone
  • Be flexible and resilient to fast-changing requirements
  • Be technically savvy
  • Have great rapport-building and organisational skills
  • Enjoy rising to a challenge
  • LOVE being around people!

This is a full time position (35 hour week) and you may be required to work occasional Saturdays. Starting salary is in the range of £15,500 to £23,000 per annum and the position includes a defined contribution to the pension scheme and access to the company’s private medical insurance scheme (after a qualifying period).

               

We are rated ‘Outstanding’ by Best Companies to work for.

                       

So, if you’re looking for a new challenge, recognise yourself in the description above and would like to join us, please visit our website to download an application form, and apply by sending a copy of this, together with your CV and covering letter, to recruitment@cornishmutual.co.uk.

Closing date:    Friday 16 June