Front of House Kitchen Porter- North Cornwall
PORTER- HOTEL BY THE SEA A fantastic opportunity has arisen to work and live by the ocean in North Cornwall! My client, an award winning Hotel and Spa based on one of North Cornwall's most scenic beaches are seeking a Porter to join their front of house concierge team. JOB ROLE- You will be able : * To create and maintain an excellent rapport with all guests from the moment they arrive to when they depart * To ensure correct procedures are followed pertaining to all guest requests regarding luggage and any general enquiries. * To deal with queries at the desk as required, resolving them to the satisfaction of the guest and with due diligence towards the company. * To deliver messages, letters, packages, flowers, papers, hairdryers, boxes, wheelchairs and any other items that the guest may request. * To provide information on facilities and services, attractions, tours and events, travel routes and transportation. * To ensure that the outside and inside areas of the hotel are kept to a high standard of cleanliness and appearance at all times. CANDIDATE PROFILE- You will be: * Be passionate about delivering excellent customer service * Be a good team player and enjoy a busy fun atmosphere * Have a good command of the English language The position is full time, permanent, offers excellent training , a positive working environment along with service charge and benefits that includes discounted dining in the food and beverage operations and free gym/spa membership.