Front of House Supervisor

St Columb, Cornwall
£8.00 per hour
10 Jul 2017
07 Aug 2017
Contract Type
Full Time

Front of House Supervisor
Full Time-Seasonal
Cornwall, St Columb

Who we are

Retallack is a five star luxury resort and spa in Cornwall, Set in 100 acres of peaceful lakes and Cornish countryside the resort has plenty going on and offers much more than your average holiday home. From indulging in dinner, to relaxing in the spa, working up a glow in the health club, having fun on the FlowRider or splashing around at Retallack Wake Park, we have it all going on.

The Position

Retallack Resort is seeking a Front of House Supervisor to join the team on permanent basis. We are looking for a strong, motivated individual who has experience in a similar supervisory role and has excellent experience in dealing with a team. The person will be a team player who is adaptable and has exceptional interpersonal and communication skills ensuring all guest receive the 5 star standard experience.

Front of House Supervisor Responsibilities

  • To Assist Management:-
  • Guide and motivate Waiting Staff
  • Organise daily bookings
  • Cash Handling
  • Excellent customer service skills
  • Ensuring that the guest experience exceeds expectations
  • Dealing with customer complaints, ensuring they are dealt with in a timely and an appropriate manner

The Ideal Front of House Supervisor

  • Ability to work under pressure
  • The ability to build relationships with guests
  • Excellent customer services and communication skills (written & verbal)
  • Ability to work under pressure
  • Previous experience within a similar role is highly desirable


  • 21 days holiday entitlement
  • Discounted rates on leisure facilities, Retreat Spa, Green Room Restaurant, Wake Park, Aqua Park and Flowrider
  • Free onsite parking

If you feel you have the skills and experience required to excel in the role of Front of House Supervisor, we want to hear from you. Please click APPLY below to register your interest.

The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.